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Your document dashboard

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ClearToFly has generated all your medical travel documents from your profile. Download them, then send them yourself — you stay in control of your own data at all times.

5
Docs ready
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Profile
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You are the data controller. ClearToFly generates documents from your profile — we never send your health information anywhere. You download your documents and send them yourself, to whoever you choose, when you're ready. Read how your data is protected →
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Medical profile
87% complete · 1 field to add
✓ Mostly done
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POC serial number
Add when you have your device
Save for later
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Documents
5 documents generated
✓ Ready to download
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Privacy & consent
GDPR · Storage only
Consented ✓
✈️
Send to airline
You send · we give you the address
You action this
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Send to your doctor
Forward our pre-filled letter
You action this

How ClearToFly works

Document tool — not a data sender

1️⃣
You fill in your medical profile
Once. Saved securely. Reused every trip.
2️⃣
We generate all your documents
Correctly formatted for your airline. MEDIF, airline pack, doctor request, Oxygen2Go form, gate card.
3️⃣
You download and send them yourself
To your airline, doctor, Oxygen2Go, airport. We tell you exactly where to send each one.
4️⃣
Your data never leaves our system automatically
You are always in control. You decide what gets sent, to whom, and when.

Your flight

AirlineBritish Airways
FlightBA015
RouteLHR → SYD
Date12 Apr 2025
Booking refBA4K9PLM
Duration~22 hours
⚑
POC serial number missing
Your documents will generate without it, but British Airways and Oxygen2Go will ask for it. Add it when you have your device — your documents will automatically update.
Saved · reusable · yours

My Medical Profile

Fill this in once. It's saved to your account and reused for every trip. Update it whenever anything changes — your documents regenerate automatically.

Required before documents generate
Save for later — add when you have it
Optional — improves your documents if added
Personal details
✓ Saved to your profile
Your conditions
💡 Select all conditions that apply. The form will show the right clinical hints and fields for each one.
🫙
Respiratory
COPD · Asthma · Pulmonary fibrosis · Bronchiectasis
❤️
Cardiac
Heart failure · Post-MI · Arrhythmia · Pacemaker / ICD
🧠
Neurological
MS · Parkinson's · Epilepsy · Stroke · MND
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Diabetes
Type 1 · Type 2 · Insulin pump · CGM device
🎗️
Oncology
Active treatment · Post-surgery · PICC / port · Immunocompromised
🫚
Renal
Dialysis · CKD · Post-transplant · Fluid management
♿️
Mobility / Physical
Wheelchair · Amputation · Spinal injury · Severe arthritis
🏥️
Post-surgical
Recent surgery · DVT risk · Wound care · Drain management
➕
Other / Rare
CF · MND · Rare conditions · Mental health · Other
Diagnosis & clinical status
Include stage or severity — e.g. "COPD Stage III", "Heart failure NYHA Class III", "Type 1 diabetes"
Required by Emirates, Lufthansa and some others. Your clinician will know this.
Required on all MEDIFs regardless of condition. If not routinely measured, ask your GP or nurse to check it.
Respiratory: include MRC dyspnoea grade, walking distance, oxygen use, exertion tolerance.
Respiratory — additional clinical values Respiratory
Percentage of predicted value. Found in spirometry results or clinic letters.
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Fields marked Save for later can be added after you've got your POC. Your documents will generate without them, but airlines and Oxygen2Go will need them before approving. We'll remind you to add them.
Oxygen requirements
Your Portable Oxygen Concentrator Own POC
⚑ Needed before sending to airline or Oxygen2Go — add when ready
Batteries Add when known
ℹ️ Airlines require 150% of flight duration in battery coverage. For a 22-hour flight you need 33 hours. Add your batteries and we'll calculate automatically. You don't need this to generate documents — but add it before sending to Oxygen2Go.
BatteryWhRuntimeStatus
2× Inogen BA-52578.96Wh~4.5h ea✓ OK
1× Inogen BA-52639.48Wh~2.3h✓ OK
Total: ~11.3 hrs + in-seat power = 22hr flight covered ✓
We'll include this requirement in your airline pack. Note: in-seat power isn't guaranteed on all aircraft — confirm with airline after sending.
Supporting documents
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HOOF / Oxygen prescription
✓ Uploaded
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Fitness to Fly letter
✓ Uploaded
Medical equipment & devices
💡 List every medical device you're travelling with — powered or not. For each one, we'll automatically flag whether it needs airline approval, battery declarations, hold vs carry-on rules, and what documents you'll need.
Add device:
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Inogen One G5 — Portable Oxygen Concentrator
From oxygen section · Carry-on · FAA & EASA approved
✓ Approved Serial TBC
😮‍💨
ResMed AirMini — BiPAP / Travel CPAP
Carry-on · Requires in-seat power · Separate airline approval needed
⚑ Approval needed
Humidifiers with water chambers may need separate declaration and the water must be emptied before boarding.
⚠️
BiPAP / CPAP requires separate airline approval. Most airlines approve it but need advance notice. Key requirements:
• Distilled water for humidifier must be provided by you (not airline) — or use without humidifier on flight
• In-seat power socket must be confirmed working before departure
• Device must be FAA/EASA approved for in-flight use — ResMed AirMini is ✓
• Carry your prescription letter — some airports require it at security
♿
Folding Manual Wheelchair
Hold · No battery · Must be labelled · Covered by airline liability
✓ OK
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Nonin Go2 Pulse Oximeter
Carry-on · AA batteries · No declaration needed · No approval needed
✓ OK
Approval summary — what you need to do
💨 Inogen One G5 (POC)
Notify airline in advanceSerial needed
😮‍💨 ResMed AirMini (BiPAP)
Notify airline in advanceIn-seat power
♿ Manual wheelchair ✓ No approval needed
🩺 Pulse oximeter ✓ No approval needed
All required approvals will be included in your downloaded Airline Medical Pack document.
Walking aids & mobility equipment
Insulin pumps, hearing aids, cochlear implant processors and TENS machines usually need no airline approval but are worth noting in your pack.
Mobility aids
Assistance needed — by journey stage New
✨ Tell us what you need at each stage of your journey. We'll include this in your airline pack and, in future, notify each team directly. This is the section most patients get wrong — the more specific you are, the better.
🛫 Departing airport — London Heathrow
✈️ On the flight
🔄 Connecting flight / transit Not applicable for this trip
🛬 Arriving airport — Sydney Kingsford Smith
Medications
✅ Profile almost complete. Add your doctor's details and flight info — then go to My Documents to download everything.
Your doctor
Your flight
Generated from your profile

My Documents

Download each document and send it yourself. We tell you exactly where to send it, what email address to use, and what to say in your covering message.

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POC serial number not yet added. All documents have been generated — but British Airways and Oxygen2Go will ask for the serial number before they can process your clearance. Add it in your profile when ready and documents will update automatically.
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Airline Medical Pack — British Airways
BA MEDIF format · Attach to your email to BA medical clearance
✓ Generated Serial TBC
1
Email to: medclearance@ba.com
Subject: Medical Clearance Request — BA015 12 Apr 2025 — Sarah Thompson
2
Attach the downloaded PDF plus your fitness to fly letter and HOOF letter
3
Send at least 48 hours before departure. BA typically respond within 3–5 working days.
CLEARTOFLY MEDICAL TRAVEL PACK Generated: 4 March 2025 · Profile ref: CTF-2025-0089 PATIENT DETAILS Name: Sarah Thompson DOB: 22 September 1958 (age 66) Nationality: British Contact: +44 7700 900441 FLIGHT DETAILS Airline: British Airways Flight: BA015 Route: London Heathrow (LHR) → Sydney Kingsford Smith (SYD) Date: 12 April 2025 Duration: Approximately 22 hours Booking ref: BA4K9PLM PRIMARY DIAGNOSIS COPD – Stage III (diagnosed 2019) Secondary: Hypertension, Osteoporosis Reviewed: Dr. J. Patel, Royal Brompton Hospital, 14 Feb 2025 Stability: Stable 8 weeks. No recent hospitalisation. OXYGEN REQUIREMENTS Type: Own Portable Oxygen Concentrator (POC) Model: Inogen One G5 (FAA/EASA approved) Serial no: [TO BE ADDED — pending] Flow rate: 2 LPM at rest / 3 LPM on exertion Mode: Pulse / demand flow Usage: Continuous (24 hours) Power: In-seat power socket required Batteries: 3 × IATA-compliant (total ~11.3 hrs) ASSISTANCE REQUIRED WCHR — wheelchair through airport Bulkhead/aisle seat · In-seat power · Near toilet DOCUMENTS ATTACHED □ Fitness to fly letter — Dr. J. Patel □ HOOF / Oxygen prescription □ Prescription letter (medications) EMERGENCY CONTACT David Thompson (husband) · +44 7700 900887
Send yourself: medclearance@ba.com
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MEDIF Narrative — Section C
Paste into BA's online MEDIF form, or attach as supporting text
✓ Generated
1
Copy the narrative below and paste into Section C of the BA MEDIF form at ba.com/medicalassistance
2
Or attach this document to your email to BA medical clearance as supplementary information
Sarah Thompson (F, 66) presents with Stage III COPD (diagnosed 2019), managed by Dr. J. Patel at the Royal Brompton Hospital. Condition is currently stable with no acute exacerbations or hospitalisations in the preceding 8 weeks. Most recent clinical review: 14 February 2025. Baseline: SpO₂ at rest 89% on air / 96% on 2 LPM supplemental oxygen. FEV1 38% predicted. Ambulatory 50–100 metres with walking frame. MRC dyspnoea grade 4. In-flight oxygen: Patient requires continuous supplemental oxygen at 2 LPM via her own Inogen One G5 portable oxygen concentrator (FAA and EASA approved). Serial number to be confirmed. Three IATA-compliant batteries carried (total runtime approximately 11.3 hours). In-seat power socket required for full flight coverage. Mobility: WCHR assistance throughout airport. Aisle wheelchair required on board for toilet access. Bulkhead seating essential for walking frame storage. Patient is an experienced air traveller with this condition and is fully trained in POC operation. Declared fit for air travel by Dr. J. Patel, Royal Brompton Hospital, 14 February 2025.
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Doctor Confirmation Request
Forward to Dr. Patel — pre-filled, they just need to confirm
✓ Generated
1
Forward this email to your doctor: j.patel@rbh.nhs.uk
All the clinical details are pre-filled — they just need to confirm or amend.
2
Ask them to reply confirming fitness to fly, or to attach their own letter. Their reply is what you send to the airline.
To: j.patel@rbh.nhs.uk Subject: Fitness to Fly Confirmation — Sarah Thompson — BA015 12 Apr 2025 Dear Dr. Patel, I am writing to request confirmation of my fitness to fly for an upcoming long-haul journey. Flight details: British Airways BA015 London Heathrow → Sydney Kingsford Smith 12 April 2025 · approximately 22 hours For your convenience, I have pre-filled the clinical details below. Please confirm these are accurate, or amend as needed, and reply to this email or attach your fitness to fly letter. CLINICAL SUMMARY (pre-filled for your review): Diagnosis: COPD Stage III Reviewed: 14 February 2025 SpO₂ (air): 89% at rest SpO₂ (O₂): 96% on 2 LPM FEV1: 38% predicted Stability: Stable 8 weeks, no hospitalisations Oxygen: 2 LPM continuous via Inogen One G5 POC Fitness: Previously assessed as fit for air travel British Airways requires written confirmation of fitness to fly for passengers requiring supplemental oxygen on long-haul routes. Please reply at your earliest convenience — the airline requires this documentation at least 48 hours before departure. Many thanks, Sarah Thompson +44 7700 900441
Forward to your doctor: j.patel@rbh.nhs.uk
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Oxygen2Go Submission Form
Complete their online form using the data below — or attach this document
✓ Generated Serial TBC
1
Visit oxygen2go.co.uk/apply and complete their online form using the data below
2
Or email info@oxygen2go.co.uk and attach this document. They typically respond within 2 working days.
3
Add your POC serial number before submitting — Oxygen2Go require this to approve your specific device.
OXYGEN2GO — IN-FLIGHT OXYGEN REQUEST Patient: Sarah Thompson, F, DOB 22/09/1958 Flight: BA015 · LHR → SYD · 12 April 2025 Duration: ~22 hours POC DETAILS Make/model: Inogen One G5 Serial no: [TO BE ADDED] Flow rate: 2 LPM continuous (pulse mode) Power: In-seat socket requested BATTERIES 2× Inogen BA-525 (78.96Wh each) — IATA compliant ✓ 1× Inogen BA-526 (39.48Wh) — IATA compliant ✓ Total runtime: ~11.3 hrs + in-seat power CLINICAL Diagnosis: COPD Stage III (stable) SpO₂ on air: 89% · SpO₂ on O₂: 96% on 2 LPM Reviewed: Dr. J. Patel, RBH, 14 February 2025 Fitness: Assessed fit for air travel
Submit at: oxygen2go.co.uk/apply
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Gate Card — Show at Airport
Print or save to phone · Show to check-in, security, gate staff and cabin crew
✓ Generated
━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ CLEARTOFLY — GATE CARD ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ NAME: Sarah Thompson DOB: 22 September 1958 FLIGHT: BA015 · 12 Apr 2025 ROUTE: LHR → SYD CONDITION: COPD Stage III OXYGEN: Inogen One G5 · 2 LPM continuous BATTERIES: 3 × IATA compliant ⚠ REQUIRES IN-SEAT POWER SOCKET ⚠ WCHR ASSISTANCE THROUGHOUT ⚠ BULKHEAD / AISLE SEAT REQUIRED ⚠ AISLE WHEELCHAIR ON BOARD EMERGENCY: David Thompson (husband) +44 7700 900887 REF: CTF-2025-0089 ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Show this card to: check-in staff, security, gate agents and cabin crew.